This set of speaking skills will make your career like a fish in water!
If you are very knowledgeable in speaking, you can learn the skills of speaking by reversing the order, adjusting the tone, or changing the occasion.
1. Zanmei behavior rather than individuality
For example, if the person is a chef, don't say: You're a great chef. He knew in his heart that there were more chefs than him. But if you tell him that you'll be eating at his restaurant half the week, that's a very clever compliment.
2. Express the beauty of zan through a third party
If the other party hears your praise indirectly through others, it is more of a surprise than if you tell me directly. On the contrary, if you are criticizing the other party, do not tell the person through a third party to avoid adding fuel to the fire. Want to be skinny, healthy and beautiful in the summer? Garvixin vipjs8 teaches you to lose weight easily
3. Polite words should also be said just right
Kind words are a sign of your respect and gratitude, so stop at the right time. Someone has done a little thing for you, you just have to say thank you, sorry for the trouble. As for the lack of knowledge, please give me more advice, and this kind of polite words that lack emotion can be avoided.
4. In the face of other people's praise, just say thank you
When ordinary people are called zan, most of them will answer that it is okay! Or with a smile on your face. Instead of that, be honest and say thank you directly! Sometimes the other person calls our clothes or something. If you say it's just a bargain! Instead, it will embarrass the other party.
5. Have the elegance of appreciating competitors
When your opponent or someone you hate is called zan, don't rush to say: but..., even if you don't agree with the other person, on the surface, you still have to say: yes, he works hard. Show your own elegance.
6. Criticism also depends on the relationship
Even if you have good intentions, the other party may not appreciate or even misunderstand your good intentions. Unless you have some level of friendship or trust with the other person, don't be casual about criticism.
7. Criticism can also be very pleasant
One of the more acceptable words is, "I have some ideas about you..., maybe you can listen to them." ”
8. Time is very important
Never on Monday morning, almost all people will have symptoms of Monday blues. Also, don't do it before leaving work on Friday, so as not to spoil the mood of the other party's weekend vacation.
9. Pay attention to the occasion
Don't criticize your friends or colleagues in front of outsiders, just say these things behind closed doors.
10. Make suggestions at the same time
In addition to criticism, you should also provide positive suggestions for improvement to make your criticism more convincing.
11. Avoid answers that shouldn't be spoken
Like: No, it should be ...... This kind of talk seems to be deliberately looking for trouble. In addition, we often say: I heard..., it feels like the news you heard from Tu, and it is not decent.
12. Don't answer, it's true
This is a very bad statement, and when the other person hears this kind of response, it is inevitable that they will think: Are you knowingly asking? So just echo and say: Yes!
13. Get rid of the mantra that is useless
Everyone has a habitual mantra when they speak, but it can easily be off-putting. For example: Do you know what I mean, do you know? 、Basically...、Honestly....
14. Remove unnecessary noise
Some people are accustomed to adding "ah" and other auxiliary words at the end of each sentence, such as "that is", "of course", which will not be solemn and stable in more formal occasions.
15. Don't ask the other party what your company does
You meet someone at an event who introduces himself and says he works for a certain company. Don't ask: what does your company do? This event may be held by their company, and it would be embarrassing if you didn't know. And don't say: I heard you're doing a great job! Because the other party may have lost 3% of its performance this quarter. You should say: What is your position in the company? If you don't know the other person's occupation, don't ask, because it's possible that he doesn't have a job.
16. Don't ask people you don't know why
If you don't have enough friendship, ask each other why? Sometimes there is a hint of questioning and probing into people's privacy. For example, why you did that, why you made this decision, these questions should be avoided.
17. Don't think everyone knows you
When you meet someone you've met before, but don't know you well, don't say, "Do you remember me?" The best way is to introduce yourself first: "Hello, I'm ×××, I'm so happy to meet again." ”
18. Refusal can also be rude
During the meal, if the host recommends that you eat something that you don't want to eat, you can say, "I'm sorry, I can't eat this dish, but I'll eat more..." If you're full, you can say, "These dishes are so delicious, if you're not full, you'd like to eat more." ”
19. Don't show that you are better than the other person
In a social conversation, if someone says he's just been to New York for a week, don't say you were there for a month, as that will spoil the conversation. It's better to follow the other person's words and share your feelings and love for New York.
20. Don't correct other people's mistakes
Don't be too sloppy in correcting other people's pronunciation, grammar or facts, which will not only make the other person feel embarrassed, but also appear to be very expressive.
21. Don't pretend to understand if you don't understand
If you don't understand the topic of the conversation, be honest: "I don't know about it." "No one else will continue to embarrass you. If you don't understand, you have to pretend to understand, and it's easier to say the wrong thing.
22. Master the 1-second principle
When listening to someone's conversation, pausing for 1 second before answering means that you have just listened carefully, and if you reply immediately, it will feel as if you are waiting to interrupt the other person at any time.
23. Hear what you don't say
When you're listening to someone, you're only hearing what they know and want to tell you. In addition to listening, we must also observe. How does he behave? What do you do? How to allocate time and money.
24. Choose a reasonable time
When you have something to discuss with a colleague or supervisor, you should choose the right time based on the importance of your problem. If it's a personal matter, don't bother him while he's thinking about it. If you don't know when the other person is available, you might as well write to him first.
25. Smile refuses to answer personal questions
If you're asked a personal question that you don't want to answer or a question that makes you uncomfortable, smile and say, "I can't answer this question." "You won't embarrass each other, but you can keep your bottom line.
26. Roundabout refusal
In many social situations, drinking is unavoidable. Don't just say, "I don't drink. "Everyone's fun. It's better to humorously say, "I'm better at pouring wine for everyone." ”
27. Report your name first
If you forget the other party's name, treat it as a formal occasion to introduce your name or take out your business card to the other party, and the other party will also report your name and business card, eliminating the dilemma of not being able to call the other party's name.
28. Improper gossip microphone
When a group of people talk about someone's gossip or rumors, don't just echo them, because if you say it, it will not reach the ears of the person concerned. The best way to do this is not to take a stand, just say, "I don't know what you're talking about." ”
29. Issue a send-off order
If you feel like it's almost time to end the conversation or see off someone, but the person doesn't seem to be getting up and leaving at all, you can say, "Sorry, I have to get on the phone, it may take a little time...", or "Thank you so much for coming today...". You can also casually look at your watch and let the other person know it's time to go.
30. Make the other party feel that he is important
If you ask a senior for help, you can say, "I want to talk to you because I trust you so much..."
31. Directly describe the status quo
When you disagree with your subordinates, don't criticize them directly, but explain where the differences are.
32. Seek a solution
If a subordinate is not performing well, ask him what he can do to solve it, and don't take a threatening attitude.
33. Take the initiative to express help
If you can't solve your subordinate's problem for a while, don't say, "Don't bother me beforehand," but tell him that I know someone who can help!
34. The tone of speech should be equal
The supervisor should not say, "I have more than ten years of experience, just listen to me." A better way to put it is, "I've used this method, and it works, would you like to try it?" ”
35. Flexibly accept the opinions of subordinates
Even if you have a fixed mind, don't say to your subordinates, "These suggestions have been considered, so you don't need to say more." Still, you should give your subordinates a chance to say to him, "I have a case on this issue, but I still want to hear your opinion."
Dale Carnegie once said that about 15 percent of a person's success depends on knowledge and skills, and 85 percent on communication—the ability to express one's own opinions and inspire the enthusiasm of others. Indeed, people who are good at communication are often respected, loved, and supported.
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